Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@myareaelev8dshop.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@myareaelev8dshop.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@myareaelev8dshop.com.
Not Happy? No Problem.
Your satisfaction is everything to us. If you're not completely happy with your purchase, you have 30 full days from delivery to return it, hassle free.
No lengthy explanations. No jumping through hoops. Just reach out and we'll take care of you.
HOW IT WORKS
Step 1 — Contact Us Reach out within 30 days of receiving your order.
- 📧 info@myareaelev8dshop.com, Subject line: RETURN – Order #[number]
- 📲 DM us on Instagram @myareaelev8d
Step 2 — We Handle the Rest We'll send you a prepaid return label within 1–2 business days. Print it, pack your item, drop it at USPS/UPS. Done.
Step 3 — Get Your Resolution Once we receive your return you choose:
- 💳 Full Refund — back to your original payment method
- 🛍️ Store Credit — issued immediately, never expires
- 🔄 Exchange — replacement shipped within 3–5 business days
OUR PROMISE TO YOU
If it arrived damaged, defective, or just isn't what you expected, we want to make it right. That's not just a policy. That's how we operate.
My Area Elev8d Elevate Your Space. Elevate Your Style.
